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Who is responsible for processing your personal data?
THINK PHARMA TANK, S.L. is the DATA CONTROLLER for the USER's personal data for all products on the website, except for medicines, and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR), and Organic Law 3/2018 of December 5 (LOPDGDD).
The CAMPOS GARRIDO C.B. Pharmacy is the DATA CONTROLLER for the USER's personal data in relation to pharmaceutical products (medicines), and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR), and Organic Law 3/2018 of December 5 (LOPDGDD).
The user has the option to create an account at https://farmaciasdirect.zendesk.com/hc/eu to manage their relationship with the Farmaciasdirect Customer Service team. You can also contact Customer Service directly through the website form (https://www.farmaciasdirect.eu/pages/contact).
If the user creates an account at https://farmaciasdirect.zendesk.com/hc/eu, they can independently manage the suspension of their account.
If the user suspends their account, they will not be able to communicate with Customer Service through the channels provided on the website for this purpose.
Why do we process your personal data?
To maintain a commercial relationship with the user. The processing operations planned include:
Sending commercial and advertising communications via email, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, that allow for commercial communication. These communications will be carried out by the CONTROLLER and will be related to their products and services, or those of their partners or suppliers with whom a promotional agreement has been reached. In this case, third parties will never have access to the personal data.
Conducting market studies and statistical analyses.
Processing orders, requests, responding to inquiries or any type of request made by the USER through any of the contact forms made available on the CONTROLLER’s website.
Sending the online newsletter with updates, offers, and promotions related to our activity.
Processing and managing pharmaceutical advice requested by the user; this includes the processing of health data provided by the user.
What is the legal basis for processing your personal data?
The processing is legitimized by Article 6 of the GDPR as follows:
With the USER’s consent: for sending commercial communications and the newsletter.
Based on the CONTROLLER’s legitimate interest: for conducting market studies, statistical analysis, and processing requests made by the USER.
How long will we keep your personal data?
The data will be retained no longer than necessary to fulfill the purpose of the processing or as required by legal obligations. Once no longer necessary, the data will be deleted using appropriate security measures to ensure anonymization or complete destruction.
Who do we share your personal data with?
No data communication to third parties is planned, except when necessary for the development and execution of the purposes of the processing, to our usual partners and service providers related to communications, with whom the CONTROLLER has signed confidentiality and data processing agreements as required by current privacy regulations.
What are your rights?
The USER has the following rights:
The right to withdraw consent at any time.
The right of access, rectification, portability, and deletion of their data, and to restrict or object to their processing.
The right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.
Contact information to exercise your rights:
THINK PHARMA TANK, S.L.
C/ Ciudad de Carlet, 1 - 41019 Sevilla (Seville)
Email: rgpd@farmaciasdirect.com
CAMPOS GARRIDO C.B. Pharmacy
C/ Ciudad de Carlet, 1 - 41019 Sevilla (Seville)
Email: rgpd@farmaciasdirect.com
By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or in download forms, USERS expressly, freely, and unequivocally accept that their data are necessary for the provider to fulfill their request. Entering data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them. The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service. If all data are not provided, there is no guarantee that the information and services provided will fully meet your needs.
In accordance with current personal data protection regulations, the CONTROLLER complies with all provisions of the GDPR and the LOPDGDD for the processing of personal data under their responsibility, and with the principles described in Article 5 of the GDPR, under which data are processed lawfully, fairly, and transparently in relation to the data subject, and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that they have implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and LOPDGDD to protect the rights and freedoms of USERS and has provided them with the necessary information to allow them to exercise those rights.