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Frequent Questions
Frequent questions
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Is it safe to buy at Farmaciasdirect?
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Why is the purchase not made effective with the credit or debit card?
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Can I buy prescription medications online?
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When paying I get an error, what can I do?
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I have already placed my order
When will I recive my order?
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Why haven't I received an email with the order tracking number?
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I have already received my order
Can I return food products?
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Were do they deposit the money for my refund?
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Why doesn't the credit appear in my account?
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Can I return medications?
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My order has arrived damaged during transport, what should I do?
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I have received a defective or damaged product, what should I do?
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A product is missing from my order, what should I do?
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Returns
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Product damaged/broken during transportation
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Shipping costs
Shipping costs
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